SSO (Single Sign On) - Creating an Account/Logging into the Condense App

The Single Sign-On (SSO) feature in Condense allows users to authenticate seamlessly using their existing corporate or third-party identity provider credentials, eliminating the need for multiple login credentials. Currently, Condense supports SSO via Google and Microsoft. This guide will walk you through signing up and signing in to the Condense.

Condense currently uses 2 kinds of authentication methods

1. Native Sign-up and Log-in: Users can create an account using their email and password.

2. Single Sign On (SSO): Users can sign in using their existing corporate or third-party identity provider credentials (e.g., Google - GSuite, Microsoft-M365).

IMPORTANT

Right now, you will be able to log in or sign up through your work email using Google (GSuite) and Microsoft (M365). We will soon be enabling Single Sign On (SSO) using your work email address for other Identity Providers too.

Accessing the Sign-up and Sign-in Page

Step 1: Visit the login page for the Condense App

Look for the email from [e-mail] that has the unique URL for you to sign up and start using the Condense App.

Step 2: You will see the following options for signing in:

1. with Google

2. with Microsoft

3. with email

Step 3: You will also see an option to create a new account where options for creating accounts using the following will be present:

1. With Google

2. With Microsoft

3. With email

Sign-up Process to access the Condense Application

Signing up with Google (GSuite)

Step 1: Go to the Condense login page

Step 2: Click on the "Create a New Account "button on the login page

The "Create a New Account" Button is located at the bottom of the login page

Step 3: Sign-up page will appear.

Step 4: Click on the "Google" button

Step 5: Select your Google account or enter your credentials if prompted.

Step 6: Grant permissions if required.

Step 7: Enter the Full name, Phone number and Organization name (Full name and organization name will be pre-filled if the invite link is sent to that email)

Step 8: Upon successful authentication, you will be redirected to the all workspace section in the Condense Application.

Signing up with Microsoft (M365)

Step 1: Go to the Condense login page

Step 2: Click on the "Create a New Account "button on the login page

The "Create a New Account" Button is located at the bottom of the login page

Step 3: The sign-up page will appear

Step 4: Click on the "Microsoft" button

Step 5: Select your Microsoft account or enter your credentials if prompted

Step 6: Grant permissions if required

Step 7: Enter the Full name, Phone number and Organization name (Full name and organization name will be pre-filled if the invite link is sent to that email)

Step 8: Upon successful authentication, you will be redirected to the all workspace section in the Condense Application.

Signing up with Email and Password

Step 1: Go to the Condense login page

Step 2: Click on the "Create a New Account "button on the login page

The "Create a New Account" Button is located at the bottom of the login page

Step 3: Enter your email address in the email text field

Step 4: Click on the Signup button

Step 5: Enter the Full name, Phone number and Organization name (Full name and Organization name will be pre-filled if the invite link is sent to that email)

You can invite another user to your workspace by asking them to create an account to use the Condense App from Settings. Read More about this here

Step 6: Click on the "Create Account" Button

Step 7: Verify the OTP

Step 8: Set the password after OTP verification

Step 9: Upon successful account creation, the user will be redirected to the login page

Sign-in Process

Signing in with Google (GSuite)

Step 1: Go to the Condense login page

Step 2: Click on the Google button on the login page

Step 3: Select your Google account

Step 4: Upon successful authentication, you will be redirected to the dashboard.

Signing in with Microsoft (M365)

Step 1: Go to the Condense login page

Step 2: Click on the Microsoft button on the login page

Step 3: Enter the Microsoft account

Step 4: Log in to your Microsoft (M365) account

Step 5: Upon successful authentication, you will be redirected to the dashboard

Signing in with Email and Password

Step 1: Open your Condense application which will land you on the login page.

Step 2: Enter your registered email.

Step 3: Click on the Continue button.

If you have signed up using SSO, you will be redirected to the corresponding SSO account page or else the password field will be displayed

Step 4: Enter the password in the password text field

Step 5: If the credentials are correct, you will be redirected to the dashboard

IMPORTANT!

1. Log-in using email and password will only be available for the user accounts that are created using the regular sign-up flow (i.e. email address and password)

2. Users have the option to log in to their respective accounts using the SSO option or the regular sign-up flow (i.e. email address and password)

3. The 'Change password' and 'Forgot Password' will only work for accounts which are signed up using the regular sign-up flow (i.e. email address and password)