Reach out via Email

Overview

Have a question, need technical help, or want to discuss a custom use case? Reach out to the Condense team directly via email — we're happy to help.

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Email Contacts

🛠️ Technical Support

For any technical issues, bugs, or questions about setting up Condense:

📧 [email protected]

💼 Sales & Business Enquiries

For pricing, plans, enterprise options, or product discussions:

📧 [email protected]

👋 General Enquiries

For anything else — partnerships, feedback, or general questions:

📧 [email protected]

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What to Include in Your Email

To help us resolve your query faster, please include the following in your message:

• Subject line — a brief description of your issue or request

• Your Organization / Account name on Condense

• Workspace name (if the issue is workspace-specific)

• Description of the issue or request — include steps to reproduce if it's a bug

• Screenshots or logs if applicable

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For urgent technical issues, we recommend raising a support ticket directly from the Condense App for faster tracking and resolution. See How to Raise a Ticket.

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