# Reach out via Email

### Overview

Have a question, need technical help, or want to discuss a custom use case? Reach out to the Condense team directly via email — we're happy to help.

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### Email Contacts

#### 🛠️ Technical Support

For any technical issues, bugs, or questions about setting up Condense:

📧 <support@zeliot.in>

#### 💼 Sales & Business Enquiries

For pricing, plans, enterprise options, or product discussions:

📧 <sales@zeliot.in>

#### 👋 General Enquiries

For anything else — partnerships, feedback, or general questions:

📧 <hello@zeliot.in>

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### What to Include in Your Email

To help us resolve your query faster, please include the following in your message:

* **Subject line** — a brief description of your issue or request
* **Your Organization / Account name** on Condense
* **Workspace name** (if the issue is workspace-specific)
* **Description** of the issue or request — include steps to reproduce if it's a bug
* **Screenshots or logs** if applicable

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&#x20;For urgent technical issues, we recommend raising a support ticket directly from the Condense App for faster tracking and resolution. See [how-to-raise-a-ticket](https://docs.zeliot.in/condense/v2.4.0/help-and-support/how-to-raise-a-ticket "mention").

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